Privacy Policy

At Lashberry Pro, we respect and protect the privacy of our users and customers. This policy explains how we collect, use, and protect your personal information when you visit our website lashberrypro.com.

1. Data Controller

  • Company Name: Pihli Ohlau
  • Registered Address: Avda de Galdar 44, Maspalomas
  • Contact Email: info@lashberrypro.com
  • Contact Phone: +34 637 389 777

2. Data We Collect

We collect and process the following types of personal data:

  • Data provided directly by the user: Information submitted through contact forms, bookings, user registration, or purchases on the online store.
  • Browsing data: IP address, location, device type and browser, pages visited, browsing time, and other analytical statistics.

3. Purpose of Data Processing

The collected data will be used for the following purposes:

  • Service and request management: Handling inquiries, processing bookings, purchases, or appointments.
  • Communication: Sending information related to our services, with prior user consent.
  • Website improvement: Analyzing browsing behavior to optimize the user experience.

4. Legal Basis for Processing

The processing of personal data is based on:

  • The explicit consent of the user when filling out the forms available on the website.
  • The execution of a contract to manage services requested by the user.

5. Data Recipients

Data will not be shared with third parties except in the following cases:

  • Legal obligations.
  • Service providers necessary for service fulfillment, such as payment processors, logistics platforms, or technology providers, with whom we maintain confidentiality agreements.

6. Data Retention

We will retain personal data as long as the contractual relationship is maintained or until the user requests its deletion. Afterward, data will be stored in a blocked status following legal timeframes.

7. User Rights

Users may exercise the following rights regarding their personal data:

  • Access: Request information about the data we process.
  • Rectification: Request the correction of inaccurate data.
  • Deletion: Request data removal when no longer necessary for the collected purposes.
  • Objection: Oppose the processing of their data for personal reasons.
  • Portability: Request the transfer of their data to another data controller.

To exercise these rights, users must send a written request to info@lashberrypro.com, including a copy of their identification document.

8. Security Measures

We have implemented technical and organizational measures to protect personal data against unauthorized access, alteration, loss, and any form of misuse.

9. Use of Cookies

At lashberrypro.com, we use cookies to enhance the user experience. You can find more details in our Cookie Policy.

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy to comply with legal changes or improve our services. The updated version will always be available on this page.

11. Contact

For any inquiries, questions, or requests related to this Privacy Policy, you can contact us via: